Insights from the managing director: Flexible working at MGL Europe with Flexopus
The case study shows how MGL Europe is mastering the shift to hybrid working with Flexopus. By introducing desk sharing and a digital booking tool, office utilization was optimized and flexibility for employees was massively increased. Learn how clear processes and intuitive technology improve the employee experience and reduce administrative work in the office.
Frequently Asked Questions summarized
Why did MGL Europe decide to introduce digital workplace management?
MGL Europe was faced with the challenge of making the transition from fixed desks to a hybrid working model efficient. Without a systematic tool, it was difficult to plan the utilization of office space, which often led to uncertainty among employees. The aim was to find a solution that minimizes administrative effort, creates transparency about free capacities and gives colleagues the freedom to choose their place of work flexibly and easily, in order to specifically promote team collaboration.
Which factors were decisive for the successful acceptance of Flexopus among employees?
The intuitive user interface and easy integration into existing IT systems were decisive. Since the software is understandable without lengthy training, the inhibition threshold for the workforce was very low. By visualizing the office plan, employees can immediately see who is sitting, which strengthens social interaction. The transparency and certainty of finding a reserved seat in the morning have sustainably strengthened trust in the new desk sharing model and positively supported cultural change within the company.
What measurable added value does using Flexopus offer for MGL Europe's office management?
With Flexopus, MGL Europe gains valuable data on the actual use of office space. Management can now decide based on data how much space is actually needed, instead of relying on estimates. This enables long-term cost optimization for real estate. In addition, the daily coordination effort for office management has been drastically reduced, as the process of allocating seats is now fully automated and democratic via the app. The result is more efficient use of space while at the same time increasing employee satisfaction.
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One of our most loyal customers MGL Europe, an international freight forwarding company with a wide range of services, has opted for Flexopus decided to optimize their shared desk management. In the following exclusive interview, Michael Schweizer, managing director of MGL Europe, gives us insights into her experiences with the introduction of Flexopus and the impact on their company.
Mr. Schweizer, thank you for taking the time to talk about your experience with Flexopus. Could you provide some background information about your company and industry?
MGL Europe is an international freight forwarding company with a global network. It offers a wide range of services, including ocean freight, air freight, value-added services, and project freight forwarding.
What challenges did you face when it came to managing workplaces before implementing Flexopus?
Prior to implementing Flexopus, the company faced challenges such as rapid growth, limited numbers of desks and parking facilities, and the need for temporary workstations for visits from branch offices.
What factors influenced you when choosing Flexopus for desk sharing?
The choice of Flexopus was influenced by the well-known reliability of the system, the quick and easy implementation and the intuitive user interface.
How would you rate the usability of Flexopus and its impact on employee acceptance?
The feedback on software acceptance is extremely positive. Our employees have accepted Flexopus very well and integrate it into their work processes on a daily basis. Regular use demonstrates the effectiveness and usability of the software.
How did the Flexopus implementation process go in your company?
The introduction of Flexopus was quick and smooth, which was particularly important for me as managing director, as I needed efficient solutions due to my limited time resources.
Which specific Flexopus features have proven particularly useful for your organization?
The ability to reserve parking spaces and workplaces has helped our company to be better organized. It also relieves our employees, as they no longer have to worry about whether enough free work or parking spaces are available.
What is the impact on the efficiency of the work environment?
Because our employees always know exactly which desks or parking spaces are available before they arrive at the office, the workflow is enormously simplified and leads to a more efficient use of our working environment overall.
What feedback have you received from your employees since the introduction of Flexopus?
The employee feedback was consistently positive, as the app was perceived as easy and quick to use.
How has Flexopus improved collaboration and communication within your teams?
Flexopus has helped to avoid misunderstandings between employees and improve collaboration.
Have you noticed cost savings or resource optimization since using Flexopus?
Yes, by booking workplaces and parking spaces, we can make better use of our existing resources and avoid unnecessary spending.
How has Flexopus helped your organization adapt to hybrid work models?
Flexopus has already advised our organization in advance and helped it prepare for hybrid working models.
The option to book workstations enables our employees to flexibly switch between working in the office and from home. As a result, we can better meet the needs of our employees and ensure that we meet the requirements of today's working world.
How has Flexopus' ISO27001 certification helped ensure safety in your workplace management?
For us, this certification means risk reduction and ensures that our employees' data is secure.
Are there future plans or expansions when using Flexopus?
Yes, we are definitely planning to use Flexopus in our offices in Europe as well. The positive experiences and usability of the system have convinced us that it can also be successfully used in other locations of our company.
Based on your experience, would you recommend Flexopus to other companies that want to improve their workplace management?
Yes, absolutely.
Is there anything else you'd like to share about your Flexopus experience?
Of course, I'd particularly like to highlight that we're extremely impressed by the Flexopus support team. Your ability to implement changes quickly has proved extremely valuable to us.
In addition, the extensive admin options offered by Flexopus have enabled us to tailor the system exactly to our requirements. This flexibility has made it easier for us to optimally adapt the system to the needs of our company and ensure that it runs smoothly.
We would like to thank Michael Schweizer for the informative interview. If you would like to learn more about MGL Europe's services, please visit their webpage.